Truphone Upgrade - recommended for all users

Following on from its sneak preview last month, we are pleased to announce a major new upgrade of the Truphone service. This brings many new features and bug fixes so is a recommended upgrade for all users.

Core features include:

1. NEW Truphone over 3G - VoIP calls in more places
Fantastic if you've got a generous (or 'all-you-can-eat') data tariff, but do note that cost, quality and availability of 3G services vary enormously. While it is possible to talk for free walking down the street, it is also possible to run up a huge bill this way. Be sure to check both that your operator allows this and what your tariff is - especially when you're roaming overseas.

So if you want to try out Truphone over 3G - now you can! Let us know your experiences.

2. NEW Presence - Know when you can make a free call
You can now see which of your Truphone friends are online and when you can call or sms them for free.
EDIT: see subsequent post

3. NEW Free SMS messages - Text other Truphone users for free
Announcing our revolutionary SMS over IP service.

Send and receive SMS messages to other online Truphone users for FREE or enjoy a flat worldwide tariff of just 7p/15c to all other regular mobile numbers.

Receiving SMS messages to your Truphone number is also free (great for avoiding inbound charges when you're abroad).

SMS over IP is a breakthrough technology developed by Truphone, but is still in beta. Do not rely on SMS over IP for important messages. In particular, note:

* Inbound SMS for users with +1 Truphone numbers is not yet possible. We are addressing this. However, all Truphone users can send texts outbound
* Texting premium numbers from Truphone is not possible (but then, why spend money when you don't have to?)

4. NEW Multi-SIM for Travelers - multiple SIM management
Truphone now supports those people who take international SIM cards with them when they travel abroad. Land in Australia, swap your SIM card and your Truphone calls will still route to your handset. Magic!

5. IMPROVED Easier Wi-Fi access - Truphone manages multiple access points so you don't have to
Say goodbye to the three SIP profiles, now you can set up as many access points as you like and your phone will look after them for you.

6. IMPROVED Works on more routers - less chance of pesky port-blocking
There's now less chance of port blocking when connecting as Truphone now works on more routers.

7. IMPROVED Easier installation - we've got rid of the awkward bits
There was a step in the old Truphone Wizard that was easy to get wrong. We've now packed that one off to the great .sis file in the sky and installation is now much easier.

Get the Truphone upgrade here or check out our videos below for installation for new users; upgrading for existing users and a tour of the new features.

Spread the Truphone word and call more people for free.

Any questions? Discuss the new Truphone software on our forum.

New user install of Truphone:

Upgrading to the new Truphone service:

What's new in Truphone 3.0? Tour of the new features:

Free mobile calls for the rest of the year

UPDATE:This offer is no longer valid. But free Truphone calls are still available whenever you are in Wi-Fi. Find out more.

We're delighted to announce that we can now offer all Truphone users FREE mobile calls to 40 countries around the world for the rest of the year.

That means no matter whether you're a new or existing user, you can phone landlines (and some mobiles) at no cost in all 40 countries until the end of 2007.

If you've not had a chance to sign up yet though, make sure you do before 30th September 2007 because we can't guarantee this offer for users signing up after this date.

Any questions? Visit the Truphone website, share your experiences at the mobile VoIP forum or email our support team to raise a support request.

Spread the Truphone word and speak to more people for free.

Here's a reminder of the countries whose landlines are free:
Argentina, Australia, Austria, Belgium, Brazil (Rio de Janeiro & Sao Paulo only), Canada, Chile, China (Landline and Mobile), Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong (Landline & Mobile), Hungary, Iceland, Ireland, Israel, Italy, Korea (South), Luxembourg, Malaysia, Mexico (Guadalajara, Mexico City & Monterrey only), Netherlands, New Zealand, Norway, Panama City, Poland, Portugal, Puerto Rico, Russia (Moscow Central & St Petersburg only), Singapore (Landline & Mobile), Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, US Virgin Islands, USA (Landline & Mobile)

Truphone wins Innovation Award

We're pleased to say that Truphone has been announced as a winner of the 2007 TMC Labs Innovation Award presented by Internet Telephony magazine.

The TMC Labs Innovation Awards selects products that demonstrate "raw innovation, unique features and significant contributions toward improving communications technology". The 2007 TMC Labs Innovation Award winners will be published in the July and August 2007 issues of Internet Telephony magazine.

Download a sneak preview of the new Truphone client

This week Truphone is exhibiting at the VON Europe event in Stockholm, and we're taking the opportunity to show a sneak preview of the all-new Truphone 3.0 client.

Whilst not ready for full public release, Truphone 3.0 is in the final stages of development and is available for you to try.

If you're the kind of person who likes to try things first and will happily put up with a few bugs in exchange for cool new features, then read on!

Features

• NEW Presence - Know when you can make a free call
• NEW Free SMS messages - Text other Truphone users for free
• NEW Multi-SIM for Travelers - multiple SIM management
• NEW Truphone over 3G - VoIP calls in more places
• IMPROVED Easier Wi-Fi access - Truphone manages multiple access points so you don't have to
• IMPROVED Works on more routers - less chance of pesky port-blocking
• IMPROVED Easier installation - we've got rid of the awkward bits

Caveats

• This pre-release doesn't automatically disconnect from access points. This means you could get stuck on 3G. If you do get stuck, then simply go to Truphone settings and manually choose an alternative access point.
• Truphone over 3G is fantastic if you've got a generous (or 'all-you-can-eat') data tariff, but do note that cost, quality and availability of 3G services vary enormously. While it is possible to talk for free walking down the street, it is also possible to run up a huge bill this way. Be sure to check both that your operator allows this and what your tariff is - especially when you're roaming overseas
• We can't yet offer full support to this pre-release, but we will do our best. Please give us your feedback via support@truphone.com or on this forum thread

How to get Truphone 3.0 (pre-release)
Do one of the following:

• via SMS: Text the word 'download' to +44 7624 000 000, or
• via PC: Save this file to your computer and transfer it (cable or bluetooth) to your phone

Instructions
we recommend that you read the user guides. Features such as presence are very powerful and require a touch of explanation.

User Guide
Installation instructions (existing user)
Installation instructions (new user)

Please note: Sending SMS to other online Truphone users is free or you can enjoy a flat worldwide tariff of just 7p/15c to all other regular mobile numbers.

VoIP and counter-terrorism

It’s been alleged today that internet-based communications could be used by terrorists to avoid interception. The result is a great deal of effort and expense for the security services.

Truphone provides a mobile VoIP service, which enables mobile phone calls over the internet. While the addition of ‘mobile’ may appear to offer an even greater benefit to someone engaged in an illegal activity, Truphone is governed by and complies with the same ‘legal intercept’ laws as every other telecommunications company. This means that Truphone validates the identity of every user before they can use the service, and can comply with security service requests quickly and easily in accordance with the law.

James Tagg, CEO of Truphone said: "There are engineers at Truphone with experience of working with Government security agencies, and we are 100% aware of the legal requirements and of our responsibilities. As a result, and unlike some VoIP services, Truphone provides for lawful intercept and also requires validation of identity before usage.”