Posted by Tru on December 23, 2008
Merry Christmas from Truphone
The time has come to sign off 2008, and look forward to all the excitement ahead in 2009.
This year has been memorable for us, with the launch of new Truphone apps for the iPhone, iPod and BlackBerry, and many other innovations.
Thank you to everyone who has used and supported Truphone this year. We wish everyone a very merry Christmas, and a safe and festive New Year, and look forward to hearing from you in 2009!
Happy Hanukkah, too! :) And thanks for letting me call my family and friends overseas this holiday season!
Posted by: Liron | December 23, 2008 at 10:08 AM
worst install process ever... and it's still not working. funny that i had to find the faq TO FIND OUT HOW TO EVEN MAKE A CALL, ASSUMING THAT THIS PROGRAM WOULD WORK!!! i guess you haven't heard of a thing called... hmmm... usability?!?!?! maybe you didn't test things to know that, let's see, labels like "Top Up" mean absolutely nothing? "Restart provisioning"??? What the hell does that mean? And when I do, and I sign in, I just go to "my account" page... and I try to make an international call and it just dials... no asking if I want to use truphone or whatever. this sux
Posted by: Lee | December 31, 2008 at 08:42 PM
Lee - it is disappointing to read that you are experiencing concerns with Truphone. If you want us to try and help you, it would be best to contact support@truphone.com. Would it be right to assume from your website that you are using Truphone on a BlackBerry?
To anyone who reads us saying the word 'provisioning', we just mean 'installing'. Apologies for any confusion.
Posted by: Tru | January 05, 2009 at 05:27 PM