The Truphone Blog

The red phone box still has a future

BT is currently running a competition looking for ideas for the UK's 6,700 red phone boxes that, because of the mobile phone, are fast becoming redundant around the country. Guardian journalist Victor Keegan invited suggestions through a Twitter post, resulting in a whole range of ideas, from using the boxes as shower cubicles to turning them into local tourist points.

Another idea that has come up is that of turning the iconic red phone boxes into 'stations' for burgeoning internet telephony companies, such as Truphone. Not only would this keep the boxes linked to their traditional telecommunication roots, but would utilise next generation technology and bring them into the digital age. As well as this it would provide free internet telephone calls for anyone calling another web telephone.

What do you think? Should we keep the telephone heritage, use them for something else or simply get rid of them?

Read the full article here

Truphone ‘on air’ as usual

This afternoon we sent an email to our customers explaining that Truphone knows of a bug issue with the Apple iPhone that has existed since the launch of the 3.0 OS in June 2009.

The issue has been widely reported on sites including Mobile Crunch and theiphoneblog. 

The problem, as was outlined in the email, impacts all applications on a device, not just Truphone. The bug seems to have affected very few people that we are aware of.

The bug is manifested by applications either disappearing entirely or by attaching themselves to others, so for example you may open a game and a different app opens. 

There is no official fix for this, but many people find that a reboot or synch with their PC will often solve the issue.

Unfortunately a publication ran a story shortly after the email was sent out to customers (they being a customer who had received the email), that stated that the bug had ‘taken Truphone users off air’ – this was not, and is not, true – the publication has since rephrased the headline to something more appropriate, but not before various websites re-printed the story with the original headline and many people Twittered about it. 

We would like to reassure all customers that Truphone is working as usual and is most definitely not ‘off air’.

Anyone wishing to take advantage of the great Truphone service can continue to do so. It is still available for download in the App Store and is still offering great cost savings on international calling and Instant Messaging across multiple communities including Skype, Google Talk, MSN Messenger, Yahoo! Messenger and AIM. 

Happy continued and uninterrupted chatting.

Truphone

 

UPDATE:

A heartfelt thanks from the Truphone team to all the bloggers and Twitterers who clarified the situation earlier this week on the bug issue affecting all applications on the iPhone and iPod touch (and not just the Truphone application), and that we have provided an interim, unofficial solution that may work for some people affected by the bug.

 

Your help has been much appreciated.

 

Thank you.

6 new jobs now on offer at Truphone!

We are growing!

And now we are looking for six friendly and capable people to join our team, and help us keep growing.

If you are an experienced salesperson, we have five different jobs for you to choose from.

We are also looking for a Programme Manager to look after all the new exciting projects we have going on.

So, if you are ready for the challenge, are based in the UK (London) and want to join our team, check out the job descriptions at the Truphone website.

Are you in this video?

Can you relate to any of the stories in this video we made earlier this year?

If so, a Truphone Local Anywhere SIM card is going to be great for you, and anyone you know who has an international lifestyle.

Register early for Truphone Local Anywhere before it launches later this year to receive a special offer at launch.

Upcoming Truphone events - come and say hello!

We will be attending and presenting at several different events, in several different countries, throughout the rest of the year.

You can see the current list on our press page.

If you are going to be at any of the events, please come and say hello. We look forward to meeting you.

Worldwide, people are keen for Truphone Local Anywhere

Since allowing you to register early for Truphone Local Anywhere we have received an amazing amount of interest.

So far, people from over 55 countries have registered (including residents of Nepal, Iceland and Guatemala!), showing that all around the world, people are wanting to know more about Truphone Local Anywhere.

If you want to know more too, register by email to join the mailing list.

p.s. Anyone who registers before launch will receive a special offer at launch.