Posted by Heath from Tru on June 22, 2011
Results released this week show that traveller satisfaction in hotels is rising, but traveller satisfaction in air transport is on the decline.
Smaller hotels had the biggest increase, and the big chain hotels like Hilton fared very well in the ratings.
What we noticed wasn't mentioned much though was what made the best hotels so good. Here at Tru we have quite a few travellers, who know a thing or two about staying in hotels, so we have put together a list of what we think the most important things are. As most Tru users are also regular travellers, we would like to find out what you think too. Let us know below.